Last Updated: 09-04-2026
Welcome to Herbloom. By accessing or using our website, you agree to the following Terms & Conditions and Privacy Policy. Please read them carefully.
1. General
- These terms apply to all users of the website
- We reserve the right to update or modify these terms at any time without prior notice
2. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- IP address and device/browser data
3. Use of Information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Send order updates
- Improve our services and website
- Prevent fraudulent transactions
We do not sell or rent your personal data.
4. Payment Security
All transactions are processed through secure third-party payment gateways. Herbloom does not store your card or sensitive banking details.
5. Sharing of Information
We may share limited data with:
- Delivery partners
- Payment gateways
- Service providers (hosting, analytics, etc.)
These entities are required to protect your data.
6. Cookies & Tracking
Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings.
7. Product Information
- We strive for accuracy, but minor variations in packaging or appearance may occur
- Product images are for representation purposes only
8. Health Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Information on the website is for general informational purposes only
- Consult a healthcare professional before use if necessary
9. Orders & Pricing
- Prices may change without prior notice
- We reserve the right to cancel orders due to:
- Pricing errors
- Stock issues
- Suspected fraudulent activity
10. Shipping & Delivery
- Delivery timelines are estimates and may vary
- Delays caused by courier services or external factors are beyond our control
11. Returns & Refunds
- Returns are subject to our Return & Refund Policy
- We reserve the right to approve or reject return requests based on submitted proof and product condition
12. User Responsibility
- Customers must provide accurate information
- Herbloom is not responsible for issues arising due to incorrect details provided by users
13. Limitation of Liability
- Herbloom shall not be liable for:
- Indirect or consequential damages
- Delays beyond our control
- Misuse or improper use of products
14. User Conduct
Users agree not to:
- Provide false information
- Engage in fraudulent activity
- Attempt to harm or disrupt the website
15. Intellectual Property
All content (text, logo, images) is the property of Herbloom and cannot be used without permission.
16. Data Protection
We take reasonable measures to protect your information, but cannot guarantee absolute security of online data.
17. Policy Updates
We reserve the right to update this policy at any time. Changes will be posted on this page.
18. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to appropriate jurisdiction.
19. Contact Us
Email: contact@herbloom.shop
By using this website, you agree to these Terms & Conditions and Privacy Policy.